Frequently Asked Questions

How do I receive help?
1. Go to crossloop.com, or click here to download crossloop.
2. Follow the installation instructions.
3. Open the crossloop application and click on the share tab.
4. Provide us with your Access Code (12 Digits) either by phone or email.

How do I pay for services?
Currently we only accept payment through paypal. To make a payment click the 'Add to Cart' button next to the service you choose. Each service will be added to your shopping cart. Payments are made in full once a session / service has been completed.

What are the hours of operation?
Technicians are standing by and ready to take your requests 24/7

How secure is this service?
True PC Solutions chose crossloop for its high level of security and easy user interaction. Crossloop helps us maintain a great user experience and provides features that speed up the troubleshooting process. Read more at crossloop.com
Key Features: 128-bit encryption & Point to Point Connection